Connection Software

iPassConnect for Windows
iPass Dial Wizard for Macintosh

 

iPassConnect for Windows

System Requirements

iPassConnect requires Dial-Up Networking and Dial-Up Scripting. Note that Windows 4.0 NT Dial-Up Networking has a different user interface than the Dial-Up Networking on Windows 95. There is no Dial-Up Networking folder in which connection icons (connectoids) can be created and displayed. Instead, desktop shortcuts for each dial-up connection can be created.

Setup Information for Windows NT Workstation 4.0

iPassConnect runs on top of the existing Dial-Up Networking (DUN) system component. A properly installed and configured Dial-Up Networking component is required for iPassConnect to operate successfully.

How to Install iPassConnect

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Installation Instructions

Simply run the setup program and the self-extracting executable will guide you through the rest of the procedure. When the setup is complete, there will be an iPassConnect icon on the Windows desktop.

How to Use iPassConnect

1. Double click the desktop icon to open iPassConnect.
2. Select the Country you will be traveling to.
3. Select (where applicable) the State/Country/Area Code of your location to narrow down a selection in the list displayed.
4. Select from the list a number to dial that corresponds with your location.
5. Click Connect.
6. Enter your User Login ID in the "Username" field.
7. Enter infochan.com in the "Domain" field.
8. Enter your Password in the "Password" field.
9. Select Save Password if desired then click OK. Once authentication is achieved, a connection icon (iPass logo) will appear in the bottom right corner on the Windows taskbar (system tray). You can double-click and right-click this icon for various features, including viewing connection information and disconnecting the connection.

Upgrading the Connection Manager

iPassConnect will automatically check for updates upon connection and prompt you to download phonebook and/or program updates when newer versions are found.

Uninstalling the Connection Manager

To uninstall iPassConnect, open the Control Panel and run the "Add/Remove Programs" utility. The item that you must double-click to remove is labeled "iPassConnect". The iPassConnect icon will be removed from the desktop.

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iPass Dial Wizard for Macintosh

System Requirements

The iPass Dial Wizard for Macintosh requires Open Transport and Open Transport/PPP (OT and OT/PPP). If you are using another TCP/IP stack or PPP implementation, you will be unable to use the iPass Dial Wizard. Both OT and OT/PPP can be obtained from Apple ­ check http://www.apple.com/macos/opentransport/ for details.

It is highly recommended that you run System 7.5.3 or newer to support OT and OT/PPP. Please check the Apple web site listed above in order to determine the exact requirements for your specific system.

To determine your System Software version, go to the Finder, select "About this Macintosh..." or "About this Computer..." from the Apple (•) menu. The dialog will tell you what version of System Software you are running.

You can look in your Control Panels folder to see if you are running OT. Your Control Panels folder is inside your System Folder. If there is a Control Panel called TCP/IP, you are running OT. If there is a Control Panel called MacTCP, you are running the older MacTCP and will need to upgrade to OT.

You can determine if you have OT/PPP installed the same way as checking for OT. Check your Control Panels folder. If there is a control panel called PPP, you have OT/PPP installed. If not, you will need to install OT/PPP.

To determine the version of OT and OT/PPP you are running, open the TCP/IP control panel and select "Get Info" from the File menu. The dialog will tell you the version of OT and the version of OT/PPP that you are running.

How to Install the iPass Dial Wizard for Macintosh

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Installation Instructions

The file will download as a binhex file. You can use "StuffIt Expander" to extract the file into a self-extracting archive. Double click on this archive and you will get a folder called iPass Dial Wizard.

To run the iPass Dial Wizard, you must make sure that the application, the file "POP Database," and the folder "Scripts" are all located in the same folder. If they are not, delete all the files and extract them again. If the files are still incomplete, please contact your ISP for assistance.

Now open the TCP/IP control panel. Make sure that you have changed "Connect via:" to PPP. Also, make sure that you have provided Domain Name Service (DNS) entry. If you do not have one, ask your ISP for one. Ensure that the DNS entry that you are given is accessible from outside any firewalls that might be in place.

Please note that the iPass Dial Wizard does not negotiate DNS settings. It is assumed that your modem is properly configured through the Modem Control Panel and that you were able to make a successful connection to the Internet prior to the Dial Wizard Installation. Now that you have the Dial Wizard installed, try to make a connection to a local iPass number to ensure that you are set up successfully. It is much easier, and less expensive, to get support from your ISP while you are still at home.

Using the iPass Dial Wizard

The iPass Dial Wizard is easy to use. Simply run the program from the Dial Wizard folder and follow the prompts as provided. In no time, you will easily be able to connect to the Internet, with a local phone call, while travelling throughout the world.

If you need the memory that is being used by the iPass Dial Wizard, you can always quit the program after you have established a connection. To hang up, just restart the program and click "Hang Up."

Troubleshooting

If you have problems, please check the following:

• Your modem is connected and plugged in.
• The phone line is connected to your modem.
• You have selected PPP from the TCP/IP control panel.
• You have enough memory. You should have at least one and a half megabytes (1.5MB) of free RAM in order to run the iPass Dial Wizard and establish a PPP connection.
• OT/PPP does not correctly negotiate DNS. See the discussion in "Installation Instructions" for a description of how to address this problem.

If none of these help you to resolve your problem, please contact us for technical support.

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